0x000035f4 – Error_Ipsec_Ike_Queue_Drop_No_Mm – Negotiation Request Sat in Queue Too Long

Error 0x000035f4, called Error_Ipsec_Ike_Queue_Drop_No_Mm, means a secure connection request took too long and was dropped. This can happen because of busy networks, not enough device power, or wrong settings.

When this error occurs, you might see problems with your VPN connection, get error messages, or experience slow speeds.

To fix it, check your network settings, improve your device's performance, adjust how data is handled, and look at error logs. Understanding these issues can help find long-term fixes, and preventing them involves keeping your network and devices in good shape.

Error meaning:

The error code "Error_Ipsec_Ike_Queue_Drop_No_Mm" means that a request to make a secure connection was stuck in line for too long and timed out, causing it to be dropped.

This can cause problems with secure data sharing.

Causes:

Potential reasons for the "Error_Ipsec_Ike_Queue_Drop_No_Mm" on your system:

  1. Network congestion causing delays in secure connection requests.
  2. Not enough CPU or memory resources to handle multiple connection requests.
  3. Incorrect settings in the Internet Protocol Security (IPsec) configuration.
  4. High traffic during busy times making it hard for the system to keep up.
  5. Old firmware or software versions that aren't good at managing many connections.

Symptoms:

Symptoms of "Error_Ipsec_Ike_Queue_Drop_No_Mm":

  1. VPN connections may be interrupted or delayed.
  2. Frequent error messages appear during the connection setup.
  3. Requests are not processed quickly, causing frustration.
  4. Increased waiting time (latency) for connections.
  5. Timeouts may occur, leading to failed connections.
  6. A backlog of connection requests is noticed by network administrators.
  7. Overall productivity declines due to connection issues.

Solutions:

Step 1: Check Network Settings

Look at the settings for IPsec and IKE on your devices.

Make sure they match on both sides of the VPN. Check the encryption methods to ensure they are the same.

Step 2: Check Device Performance

See how well your device is working.

If it's slow or overloaded, it might drop connections. Make sure it has enough resources to handle VPN traffic.

Step 3: Adjust Quality of Service (QoS)

Change the QoS settings to give VPN traffic higher priority.

This helps ensure that your VPN stays connected even when the network is busy.

Step 4: Increase Timeout Settings

Look for the timeout settings for negotiation requests.

Increase them so that there is more time to wait for responses.

Step 5: Monitor Logs Regularly

Keep an eye on the logs of your devices.

This will help you spot any problems that happen often and fix them quickly before they cause issues.

Impact:

How IPsec IKE Queue Drops Affect System Performance:

  1. VPN Connections Fail: Users can't connect to the secure network.
  2. Increased Waiting Time: Users experience delays when trying to connect.
  3. Timeouts Occur: Connections take too long and end up failing.
  4. Sensitive Data Risks: Unsecured channels may expose important information.
  5. User Frustration: Constant issues can annoy users and reduce trust in the network.
  6. Work Gets Slower: People can't work efficiently due to connection problems.
  7. Security Compliance Risks: Companies may fail to follow important security rules.
  8. Possible Use of Unsecure Methods: Users might switch to less safe ways to communicate.

Relevance:

IPsec IKE queue drops can happen on Windows operating systems, especially in versions like Windows 10 and Windows Server 2016.

This error can also be seen in some network devices and software that use VPNs, like Cisco routers and firewalls.

It's important for organizations to keep an eye on these issues because they can affect secure communication and lead to problems like downtime or security risks.

Prevention:

To avoid IPsec IKE queue drops in the future, follow these steps:

  1. Monitor Your Network: Keep an eye on how your network is working to find problems early.
  2. Check VPN Settings: Make sure your VPN is set up correctly and is working well.
  3. Ensure Enough Bandwidth: Make sure you have enough internet speed and resources for everyone using the VPN.
  4. Set Timeout Settings: Adjust the timeout settings so that requests don't stay in the queue for too long.
  5. Update Software and Firmware: Always keep your devices and software updated to fix any issues.
  6. Use Load Balancing: Spread out the traffic across different gateways to avoid too much congestion.
  7. Review VPN Configurations: Regularly check your VPN settings to make sure they meet your needs as they change.

People Also Ask

What Devices Are Commonly Affected by This Error?

Devices that often have problems with delays in negotiation requests are routers, firewalls, and VPN gateways. These devices handle many secure connections at the same time, which can cause them to slow down when dealing with IKE requests.

How Can I Check My Device's Firmware Version?

To find your device's firmware version, go to the settings menu. Then, tap on 'About Device' or 'System Information' to see the firmware version. It's important to keep your device updated for better performance and safety.

Is This Error Specific to Certain IPSEC Configurations?

Yes, this error can happen with some IPsec setups. It usually occurs when the settings are complicated or there aren't enough resources. Checking the settings and making sure there are enough resources might help fix the problem.

Can This Error Affect Network Performance Overall?

Yes, this error can hurt network performance. It can make connections take longer, which means slower internet. This can cause problems like lost data and lower quality for everyone using the network. So, it's important to fix it for better service.

How Do I Report This Issue to My Support Team?

To report this issue to your support team, write down what the error is, how often it happens, and any other problems you notice. Then, send a ticket through the support system, making sure to explain everything clearly to help fix the problem.

Anand Thakur

Early on, I worked extensively on a project to find and fix errors in these systems, and I now share tips and solutions on my blog. I enjoy troubleshooting complex problems and find it rewarding to offer practical advice that makes technology more accessible for others.

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