0x00000555 – Error_Bad_Logon_Session_State – the Logon Session Is Not in a State That Is Consistent With the Requested Operation

The error code "0x00000555 – Error_Bad_Logon_Session_State" means there's a problem with how a user is logged into a Windows computer.

This can happen because the user's profile is broken, there are network issues, or security settings are wrong. When this error occurs, users might find it hard to open programs, get logged out unexpectedly, or can't log in at all.

To fix it, they can check their login information, restart the computer, or clear saved passwords. Fixing this error is important to keep using the computer smoothly and to avoid future problems.

Error meaning:

The error code "Error_Bad_Logon_Session_State" means that a user's login session is not set up correctly.

This can cause problems when trying to access accounts or use certain features, making it important to fix for smooth computer use.

Causes:

Potential reasons for the "Error_Bad_Logon_Session_State" are:

  1. User profile data is corrupted due to improper shutdowns or software problems.
  2. Network connectivity issues prevent the system from checking user credentials.
  3. Security or group policy settings are misconfigured, disrupting the logon process.
  4. Outdated or incompatible drivers, especially for network adapters, affect the logon session.
  5. Malware infections can harm system integrity and cause errors during user authentication.

Symptoms:

Symptoms of the "Error_Bad_Logon_Session_State" include:

  1. Difficulty accessing resources or applications.
  2. Receiving error messages about invalid logon sessions.
  3. Interruptions in service that stop users from finishing tasks.
  4. Unexpected logouts from accounts.
  5. Inability to log in or authenticate.
  6. Long connection times when trying to log in.
  7. Failed attempts to start new sessions.
  8. Possible security risks from unnoticed unauthorized access attempts.

Solutions:

Step 1: Check User Credentials

Make sure the username and password you are using are correct.

Double-check for any typing mistakes.

Step 2: Restart the Device

Turn off the device you are using and then turn it back on.

This can help refresh the logon session.

Step 3: Look for Updates

Check if there are any updates or patches that need to be installed on your device.

Sometimes these updates can fix problems.

Step 4: Clear Cached Credentials

Open the Credential Manager on your device and remove any saved passwords.

This will help reset your login information.

Step 5: Re-Log In

Try logging in again after clearing the cached credentials to see if the issue is resolved.

Step 6: Reset Network Settings

If the error is still there, use the command line to reset your network settings.

This can help fix connection problems.

Step 7: Check System Logs

If none of the previous steps worked, look at the system logs for any error messages.

This can help you find out what is causing the problem.

Impact:

How the Bad Logon Session State Error Affects System Performance:

  1. Frequent Login Failures: Users can't log in to important systems and applications easily.
  2. Access Problems: Employees can't get to the tools they need to do their jobs.
  3. Frustration: Users feel upset when they can't access their work, which can make them unhappy at their jobs.
  4. Slower Project Timelines: Delays in getting work done because people can't log in can push back project deadlines.
  5. Less Productivity: When employees can't work efficiently, overall productivity drops.
  6. Increased IT Workload: IT support teams have to spend more time fixing these errors instead of working on improvements.
  7. Lost Revenue: When projects are delayed, it can lead to a loss of money for the company.
  8. Diminished Trust: Employees start to lose faith in the IT systems when problems like this keep happening.

Relevance:

The Bad Logon Session State error is often seen in Windows operating systems, especially in Windows 10, Windows Server 2016, and Windows Server 2019.

This error can happen when users try to log into their accounts on these systems and can cause problems with accessing files and programs.

It's important for IT teams to fix this error quickly so that everyone can work smoothly and securely.

Prevention:

To avoid the Bad Logon Session State error in the future, follow these steps:

  1. Keep Software Updated: Regularly update your software and operating systems to fix bugs and improve security.
  2. Set User Access Rules: Create clear rules for who can access certain accounts to prevent conflicts.
  3. Monitor Logon Activities: Regularly check logon activities to spot any problems early.
  4. Use Session Timeouts: Set a timer to automatically log out inactive sessions so new logins can happen smoothly.
  5. Train Employees: Teach everyone about the correct way to log in to reduce mistakes that can cause errors.

People Also Ask

What Operating Systems Are Affected by This Error?

Various operating systems, particularly those utilizing Microsoft Windows authentication protocols, may experience this error. Affected versions typically include Windows Server and client editions, especially when improper logon session states disrupt authentication processes.

Can This Error Occur in Virtual Environments?

Yes, this error can occur in virtual environments. Factors such as improper session management, configuration issues, or network disruptions may contribute to the inconsistency in logon session states, impacting the overall functionality within the virtual infrastructure.

What Is the Typical User Experience During This Error?

During this error, users typically experience interrupted access to services, prolonged login times, or failure to authenticate entirely. This results in frustration and potential disruption of workflow, necessitating immediate troubleshooting or administrative intervention.

Are There Any Specific Applications Known to Trigger This Error?

Certain applications, particularly those relying on authentication protocols such as Remote Desktop, Active Directory, or third-party identity management systems, may trigger logon session errors. Ensuring proper configuration and compatibility can mitigate these issues effectively.

How Can I Check the Logon Session State?

To check the logon session state, utilize system monitoring tools or commands such as "whoami" or "query user" in Command Prompt, which provide insights into active sessions and their respective states within the operating environment.

Anand Thakur

Early on, I worked extensively on a project to find and fix errors in these systems, and I now share tips and solutions on my blog. I enjoy troubleshooting complex problems and find it rewarding to offer practical advice that makes technology more accessible for others.

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